See what slow IT handovers are really costing you
A short diagnostic for IT and workplace teams. Answer a few questions about how laptops, phones and accessories get to and from your people today, and get an instant read on where handovers, support load and disruption sit, and whether there is a case for changing it.
- About three minutes, on your phone or desktop
- Your score and a short summary at the end
- No sales call needed to get your result
A read on it, before a full review
Most IT teams know that getting kit to people, and back again, takes more time than it should. What is harder to pin down is how much it costs in IT effort and lost productivity, and whether it is worth doing anything about. These are the questions we hear most:
- How long do people wait to get the equipment they need to work?
- How much IT time goes on handing out, collecting and chasing devices?
- Can we account for every device without a manual check?
- If we wanted to change it, where would we even start?
A benchmark, not an audit
What it is
- A quick benchmark of how your IT handovers run today, across wait time, IT effort, accountability, audit trail and peak
- A pointer to where you are strong and where you are exposed
What it is not
- A full site audit, or a finished financial model
- A sales call dressed up as a quiz. It tells you whether a closer look is worth it
1. Your IT handover score
An instant score across the areas that matter most, so you can see at a glance whether your setup is solid or stretched. It answers one simple question: are our IT handovers broadly sound, or quietly costing us?
Broadly sound — a few areas quietly costing time
2. Where you stand
A short, tailored breakdown showing what is working and the areas most likely costing you time and effort right now. These are framed as signals, where to look, not a prescription of what to do.
3. A clear next step
If your score suggests it is worth a closer look, we will offer to model the numbers for your own team with someone from our team. If it does not, we will tell you straight. No hard sell either way.
“If your score says faster handovers would pay back, I’ll model it for your team. If they wouldn’t, I’ll tell you straight.”
Built for the people who carry the cost
Most useful if device handovers already land on your plate and you are weighing up whether to change how they run.
- IT service delivery and end-user compute leads carrying handover load
- Workplace and facilities teams supporting onboarding and hybrid working
- Anyone deciding whether self-service device lockers are worth a pilot
- Less useful if IT does not manage device handovers in your organisation
It tells you whether to look closer
Your result points to the right next conversation, if there is one. From here you might explore:
Before you start
How long does it take?
About three minutes. It is a short set of questions about how IT equipment gets to and from your people, with nothing to prepare beforehand.
Is it free?
Yes. You get your score and a short summary at the end, with nothing to pay.
What is the score based on?
The operational areas that drive the cost of IT handovers: wait time, IT effort, accountability, audit trail, and how you cope at peak.
Will someone contact me?
Only if you want them to. If your results suggest it is worth modelling for your team, you can choose to book a review with our team. Otherwise we leave it with you.
Who should fill it in?
Anyone close to how IT kit moves day to day: IT service delivery, end-user compute, workplace or facilities, or whoever owns device handovers.
How do your IT handovers stack up?
Three minutes now could save your team a lot later. There is no obligation and no pressure to take it further.
- Your overall IT handover score
- Where your setup is strong or stretched
- A short, personalised summary
- An optional review with our team