eLocker One-pager · Retail · High street

High street retailClick and collect without the service desk queue

Smaller footprints, high footfall, and a service desk doing three jobs at once. eLocker gives high street stores compact, modular collection lockers that take handovers off the desk entirely.

eLocker click and collect lockers for high street retail4 min → 10 seccolleague time per handover

The trade-off today

Without eLocker

  1. ×Collections compete with returns and queries at one desk
  2. ×Colleagues leave the floor to search for orders
  3. ×Queues at peak put collecting customers off browsing
  4. ×Limited floor space rules out bulky kiosk solutions

With eLocker

  1. Compact, modular banks that fit tight front- or back-of-store space
  2. Customers collect in seconds from their own phone, with no app to install
  3. The service desk goes back to selling and advice
  4. Every collection logged, with store-level reporting

The numbers

10 seccolleague time per handover, from 4 min*

−92%cost per collection vs the manual desk*

£0.04labour cost per order, from £1.03*

+9.1%NPS on the collection journey (early trial)

eLocker in-store collection point eLocker click and collect collection point Fashion returns drop-off locker

Prove it firstProve it in one store first

Most high street pilots run in a single store. We measure desk time, queue length and adoption against your baseline, then you decide on rollout with the evidence in hand.

1

MeasureWhat collections cost you today, on your own numbers.

2

ModelThe same workflow automated, with your volumes.

3

DeployConfigured around your store, space and brand.

4

ValidateForecast vs real transactions, shared with your team.

Book your free-of-charge audit Two numbers: what collections cost you today, and what they would cost with eLocker.

Talk to eLocker

*Modelled at £15.50/hr colleague cost; validated in your audit. © eLocker · Nene House, Sopwith Way, Daventry NN11 8EA · elocker.com