Grocery retailCollections at grocery pace
High volumes, fast trips, tight margins. eLocker lets grocery customers collect on the way past, without holding up a kiosk, a colleague or the queue behind them.
4 min → 10 seccolleague time per handover
The trade-off today
Without eLocker
- ×High collection volumes land on colleague time every day
- ×Kiosks and desks bottleneck at school-run and evening peaks
- ×Chilled and ambient orders need different handling
- ×Cost-to-serve per order keeps climbing with volume
With eLocker
- Customers collect in seconds on the way past, from their phone
- Many customers collect at once, no shared screen to queue for
- Chilled and frozen compartments on the same journey
- Cost per collection drops to pennies, measured per store
The numbers
10 seccolleague time per handover, from 4 min*
−92%cost per collection vs the manual desk*
£0.04labour cost per order, from £1.03*
+9.1%NPS on the collection journey (early trial)

Prove it firstProve it in one store first
Grocery pilots typically run in one high-volume store, measuring colleague minutes, peak queue relief and chilled compliance against your current operation.
1
MeasureWhat collections cost you today, on your own numbers.
2
ModelThe same workflow automated, with your volumes.
3
DeployConfigured around your store, space and brand.
4
ValidateForecast vs real transactions, shared with your team.
Book your free-of-charge audit Two numbers: what collections cost you today, and what they would cost with eLocker.
*Modelled at £15.50/hr colleague cost; validated in your audit. © eLocker · Nene House, Sopwith Way, Daventry NN11 8EA · elocker.com