One-pager · Retail · Grocery
Grocery retail

Collections at grocery pace

High volumes, fast trips, tight margins. eLocker lets grocery customers collect on the way past, without holding up a kiosk, a colleague or the queue behind them.

eLocker chilled and frozen handover lockers for grocery
4 min → 10 seccolleague time per handover
The trade-off today

Without eLocker

  • High collection volumes land on colleague time every day
  • Kiosks and desks bottleneck at school-run and evening peaks
  • Chilled and ambient orders need different handling
  • Cost-to-serve per order keeps climbing with volume

With eLocker

  • Customers collect in seconds on the way past, from their phone
  • Many customers collect at once, no shared screen to queue for
  • Chilled and frozen compartments on the same journey
  • Cost per collection drops to pennies, measured per store
The numbers
10 seccolleague time per handover, from 4 min*
−92%cost per collection vs the manual desk*
£0.04labour cost per order, from £1.03*
+9.1%NPS on the collection journey (early trial)
Collecting an order from an eLocker smart locker eLocker click and collect collection point eLocker retail click and collect lockers
Prove it first

Prove it in one store first

Grocery pilots typically run in one high-volume store, measuring colleague minutes, peak queue relief and chilled compliance against your current operation.

1
MeasureWhat collections cost you today, on your own numbers.
2
ModelThe same workflow automated, with your volumes.
3
DeployConfigured around your store, space and brand.
4
ValidateForecast vs real transactions, shared with your team.
Book your free-of-charge audit Two numbers: what collections cost you today, and what they would cost with eLocker.
Talk to eLocker

*Modelled at £15.50/hr colleague cost; validated in your audit. © eLocker · Nene House, Sopwith Way, Daventry NN11 8EA · elocker.com