One-pager · Retail · DIY & trade

DIY & trade retailBulky orders, trade pace, no desk queue

Larger orders, trade customers in a hurry, and colleagues hauling stock to the front desk. eLocker brings oversized compartments and a guided collection journey that gets trade in and out in minutes.

4 min → 10 seccolleague time per handover

The trade-off today

Without eLocker

1. ×Trade customers lose paid hours queueing for collections
2. ×Bulky orders tie up colleagues and trolleys
3. ×The morning trade rush and DIY weekends swamp the desk
4. ×No clear record of who collected what, and when

With eLocker

1. Larger compartments built for bulky and awkward orders
2. Trade and retail collection from the same bank
3. Guided directions cut colleague hand-holding to zero
4. Named, logged collection for every order

The numbers

10 seccolleague time per handover, from 4 min*

−92%cost per collection vs the manual desk*

£0.04labour cost per order, from £1.03*

+9.1%NPS on the collection journey (early trial)

Prove it firstProve it in one store first

DIY and trade pilots focus on the morning rush: we measure trade wait times, colleague minutes per order and repeat-visit behaviour against your own baseline before any rollout.

1

MeasureWhat collections cost you today, on your own numbers.

2

ModelThe same workflow automated, with your volumes.

3

DeployConfigured around your store, space and brand.

4

ValidateForecast vs real transactions, shared with your team.

Book your free-of-charge audit Two numbers: what collections cost you today, and what they would cost with eLocker.

Talk to eLocker

*Modelled at £15.50/hr colleague cost; validated in your audit. © eLocker · Nene House, Sopwith Way, Daventry NN11 8EA · elocker.com