One-pager · Retail · DIY & trade
DIY & trade retail

Bulky orders, trade pace, no desk queue

Larger orders, trade customers in a hurry, and colleagues hauling stock to the front desk. eLocker brings oversized compartments and a guided collection journey that gets trade in and out in minutes.

eLocker click and collect lockers in a DIY and trade store
4 min → 10 seccolleague time per handover
The trade-off today

Without eLocker

  • Trade customers lose paid hours queueing for collections
  • Bulky orders tie up colleagues and trolleys
  • The morning trade rush and DIY weekends swamp the desk
  • No clear record of who collected what, and when

With eLocker

  • Larger compartments built for bulky and awkward orders
  • Trade and retail collection from the same bank
  • Guided directions cut colleague hand-holding to zero
  • Named, logged collection for every order
The numbers
10 seccolleague time per handover, from 4 min*
−92%cost per collection vs the manual desk*
£0.04labour cost per order, from £1.03*
+9.1%NPS on the collection journey (early trial)
Collecting an order from an eLocker smart locker eLocker click and collect collection point DIY and trade returns drop-off locker
Prove it first

Prove it in one store first

DIY and trade pilots focus on the morning rush: we measure trade wait times, colleague minutes per order and repeat-visit behaviour against your own baseline before any rollout.

1
MeasureWhat collections cost you today, on your own numbers.
2
ModelThe same workflow automated, with your volumes.
3
DeployConfigured around your store, space and brand.
4
ValidateForecast vs real transactions, shared with your team.
Book your free-of-charge audit Two numbers: what collections cost you today, and what they would cost with eLocker.
Talk to eLocker

*Modelled at £15.50/hr colleague cost; validated in your audit. © eLocker · Nene House, Sopwith Way, Daventry NN11 8EA · elocker.com