smart locker software

Click and Collect Lockers

Smart click and collect locks are used by some of the worlds largest organisations and can be used both for retail and for delivering internal equipment to your team

How it works

Click and Collect Locks

01. Order Added

An order is added to the online system manually or via API

02. Ready to Collect

An SMS or email is sent confirming the order is ready to collect

03. Open the web app

The user opens the online app on their device (no download needed)

04. Confirm Location

The user confirms they are at the lockers on screen or by QR code

05. Collect the order

The user hits the open locker button and collects their parcel

traditional screen click and collect lockers

How it works

Smart Click and Collect Locks
All the workflows you need

Collections

Arrange collections of orders or items

Exchanges

Users exchange items ‘bad for good’

Returns

Hassle free returns for your users

Smart Click and Collect Locks

Click and Collect Lockers

Optional Screen

Our solution uses the collector's phone to open lockers, but we can offer a screen if required in your workflow

Click and Collect Lockers

Personalised

Lockers can be numbered or named to suit your brand / business.

screenless click and collect lockers
Click and Collect Lockers

Material

Lockers are avaliable as steel or MFC as per your project requirements

Click and Collect Lockers

Add Upsells

Let your customers know your latest offers, or share news with your staff

click and collect Lockers

How did you live without them?

Click and collect lockers managed using the online system gives real-time analytics of how lockers are being used

Click and Collect Lockers

No More QR and Pin’s

We use headless locker technology, so your users can collect from eLocker using an online app (on the browser, no download needed) removing the need for pin codes or QR code scanning

Click and Collect Lockers

Digital proof of delivery

Use eLocker to accept deliveries, with no human input needed - Online, auditable custodial records and CCTV allow you to make deliveries fully automated and fully secure

Click and Collect Lockers

Collections and Returns

A full collection and returns solution, giving your users all the workflows they need, and allowing you to automate every use case possible. We also offer bespoke use cases too if you need something special

Click and Collect Lockers

Full Safe and Secure

With cybersecurity at the front of our minds, we ensure eLocker is pen-tested, ISO27001 documented and GDPR regulated. Giving you peace of mind that your data is safe and secure

Click and collect lockers

Full Online Management

Working with you, we configure your parcel locker workflows to support your click and collect management process. With a powerful analytics package at your disposal, to gain realtime insights into usage and a significant reduction in your administration costs

  • Full Automation
  • Extensive Analytics
  • Bespoke Workflows
Click and Collect Lockers

Benefits you receive

Real usage data

To learn more, book a 15 minute discovery call with an eLocker expert to discuss your project and find out more about the system

Space saving

In general, 20-30% of lockers aren’t used. This means you can reduce the size of your locker areas and use that space for offices or warehouse space

Use existing access card

eLocker incorporates nearly all access badge technologies, eliminating the need for keys, pin codes or screens. Keeping up with your one card policy

Self allocation

No more manual allocations! Self-service smart lockers make it more convenient for staff, and save you time in the process.

Digital security

eLocker is GDPR compliant, ISO27001 documented and OWASP tested to make sure or solution is fully secure

Increased productivity

By automating manual processes, you can re-allocate administrative roles to more productive tasks.

Quick delivery

Manual audits are no longer needed , as eLocker manager logs every action on your smart lockers

Save money

eLocker has proven to save time when managing lockers by removing around 94% of the admin time.

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Case Studies

How eLocker securely
manages parcels in multiple
occupancy office spaces

Company Unlike a traditional office space this company manages a building with a number of different coworking spaces in it. They have parcels being delivered…

Click and Collect Lockers

200 Lockers

Click and Collect Lockers

eLocker Parcel

Click and Collect Lockers

On-going Contract

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Frequently Asked Question

You asked questions about our smart locker systems, we answered. Here are the top 5 questions we get about eLocker

How are you different than the existing smart lockers
in the market?

Existing smart lockers in the market are wired and eLocker is wireless.

Having wires connecting locks to the internet limits where you can install them use and makes them complicated to install. 

Our wireless smart locks can be fitted to existing locker hardware and these retrofitted  lockers can be placed anywhere, this is because our full solution is wireless.

We even have a mobile app that staff can use to open lockers remotely

How can eLocker save me space?

eLocker can save you space by using analytics and usage data to optimise the use of locker space.

For example, if a company knows that staff only come in to the office 2-3 times a week, they reduce the number of lockers on site.

Additionally, eLocker can detect when a locker is in use.

This information can be used to determine which lockers are used most often and which ones could be repurposed or removed completely.

On average we find customers only need 20-30% of lockers. To headcount.

Is eLocker secure?

Yes, absolutely – eLocker uses military grade AES 128byte encryption for communication over Bluetooth to our locks.

We regularly OWASP test our online platform and are working towards an ISO27001 certification, we are also fully GDPR compliant.

How long do the batteries last in the locks?

In Short, 5 – 10 years

We know that companies offering wired locker solutions say that you will end up replacing batteries in wireless locks every 6 months.

However, we can confirm, with a 70 page report on battery usage and with a large amount of confidence that this information is incorrect!

In theory, our standard smart locks will last up to 20 years with a set of 3 x AA batteries. In practice we expect them to last between 5 -10 years

Does eLocker use any personal data?

We have a few options in the system. The first is the least amount of data possible, where we only store a card number and an ID number for a person, such as a payroll or employee number.

The second option is to use, what we like to call ‘business card data’. Basically, no more information than can be found on the internet; first name, last name, email.

This is the standard amount of information we store on the system for users – We can also add mobile phone numbers in the system if required.

eLocker is fully GDPR compliant so any data you do store with us is completely safe.

For more information you can view our privacy policy.

Want to see eLocker in action?

Get in touch with the team to discuss your use case and how we can help to streamline your locker management

Click and Collect Lockers